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    Do I need a membership to order from BubloBaby?

    No membership is required to order from BubloBaby. You will need to register for an account on our site to place orders. Creating an account will also allow you to receive notifications on processed orders and enable you to receive shipment notifications.

    I forgot my password. What do I do now?

    To reset your password, click here. For additional assistance, please email us at

    How long will my merchandise stay in my cart?

    You must have an active account and be logged on in order to save items to your cart. If you are logged into your account and add items to your cart, they may remain there for up to six months.

    How can I change my account information?

    You can change your account information by clicking on “My Account” and updating your information at any time when you are logged into the site.


    When will my products arrive?

    The average delivery time is 7-14 days from the date on which you place your order. But it may vary. For the most accurate ETA for your order, please email us at

    How can I place my order?

    You can place your order online at or by emailing us at

    What if you are out of something I order?

    It is always our goal to fulfill 100% of customer orders, but, in the event an item you've ordered is out of stock or discontinued, we will contact you to offer a substitute option. If the product has been backordered, we will let you know how long it will take to come back into stock, and it will be your choice to either cancel the order or keep it open.

    Are the pictures on your website the exact items I am ordering?

    We strive to provide accurate images of all products sold on our site. In rare instances, there may be slight differences between the images and the actual product. This may be due to color availability, or the photo may feature a single item when several sizes may be available. Please refer to our product descriptions for further information on colors, sizes and styles.

    Do you have a phone number?

    The BubloBaby Customer Care Team is available Monday through Friday from 9:00 AM EST to 5:00 PM EST. They can be reached at
    +1 586-339-0703 or by email at

    How do I cancel my order?

    If your order has been prepared for shipment or is in transit, you may not be able to cancel it. Please call our Customer Care Team at +1 586-339-0703 or email for further information.

    How can I change the shipping address on a placed order?

    If you need to update the shipping address on an order that has been placed, please call our Customer Care Team at +1 586-339-0703 for immediate assistance.

    How can I change my order after placing it?

    If you need to update an order that has already been placed, please call our Customer Care Team at +1 586-339-0703. If you are changing the shipping address and the order has already been shipped, you may be responsible for any reroute costs that occur.

    What do I do if I get an error message when ordering?

    If you receive an error message while placing an order, please contact the Customer Care Team at +1 586-339-0703. For email support, contact

    How quickly will my order be processed to ship?

    Our standard order processing time is 24-48 hours after order confirmation. The time may vary depending on the order volume. If you need additional clarification, please contact our Customer Care Team at +1 586-339-0703 or by emailing at


    What forms of payment do you accept?

    We accept American Express, Mastercard, Visa, Discover, Debit Cards and PayPal. We also accept prepaid orders by wire transfer, cashier's check or money orders drawn on a U.S. bank and payable in U.S. currency. We do accept business, personal checks and electronic checks, but be aware that paying with these methods can delay your order up to fourteen (14) days because these funds will need to clear our account prior to releasing your order.

    Do you offer payment terms?

    We do not extend payment terms.

    How can I get a copy of the invoice for my order?

    Once your transaction is complete, you will receive a receipt by email. Invoices are populated post-order once the product has shipped. You can request a copy from a Customer Care representative or download and print a copy from your account online.


    What is your return policy?

    We offer 30 days return with no restocking fees. Returned items should be unused, unopened, and in the original package. In case wrong item is delivered to you, we will pay the return shipping. In case the item delivered to you was correct, you will pay the return shipping. For more information please contact our customer care representative at +1 586-339-0703 or

    How do I track my shipment?

    Once your order is processed, you will receive a shipping notification via email. You can also check the status of your order online under your Order History if you are logged in to your account.